Greater Hudson Bank announced this week the appointment of William M. Mooney, Jr., chief executive officer of the WCA, to its board of directors. Over the course of his career, Mooney has been a prominent force in the Hudson Valley region's business and banking community. He brings a wealth of expertise and insight to his new role with Greater Hudson, including senior positions at Independence Community Bank, where he was responsible for all business activities in Westchester County and Connecticut, Union State Bank, and Chase Manhattan Bank and Chemical Bank, where he oversaw all retail and small business activities in the New York Metropolitan area. He also served as President and CEO of Hudson Valley Bank.
The WCA is pleased to be a promotional partner for MEDTECH 2015, the largest gathering of executives and senior leaders
from NY State’s bioscience and medical technology (Bio/Med) industry.
In today’s ever evolving healthcare marketplace, identifying untapped potential is essential for success. Partnerships emerge through investments, consolidation and public-private collaborations, bringing together payers, providers and patients to improve care and reduce costs. At the heart of this convergence is creativity, building momentum for growth. Through purposeful collisions – industry and academia; entrepreneurs and business leaders; domestic and abroad – convergence drives progress through the development of new technology, product enhancements and radical innovation.
We may be living in a social media-driven marketplace, but personal interaction and customer experience are still critical to the success of any business, large or small. Yet customer service skills are often lacking in today’s workforce, according to Amy Allen, director of the WCA’s Hudson Valley Workforce Academy, created to address the acute gap in workforce skills and help fill 2,500+ jobs in the region. On June 24, the Academy awarded certificates to its latest crop of graduates, who completed the program’s second course, “Managing the Customer Experience.”
The sea change in Westchester County’s healthcare landscape over the past 12 months has been augmented by the notable partnerships established between NewYork-Presbyterian Healthcare System and two community hospitals here: Bronxville’s Lawrence Hospital, and Hudson Valley Hospital in Cortlandt. As Laura L. Forese, MD, MPH, president of NewYork-Presbyterian Healthcare System put it: “We’re changing the way healthcare is delivered. Our new relationships offer opportunities to bring access to our world-class services in New York to the local communities.”