• WCA’s New Workforce Academy to Train Workers in High Demand Skills

  • JANUARY 15, 2015

  • Employers Provide Important Feedback About Workforce Needs

  • Registration is now underway for “Healthcare Data Analytics,” the pilot course for the WCA’s newly launched Hudson Valley Workforce Academy, created in collaboration with the region’s healthcare, business, and higher education organizations to provide employees with high-value training for jobs in today’s information-based, skills-intensive economy. The Academy ushers in a new era of workforce training, one in which employers have a real say in the curricula.


    “With the speed at which technology is moving, employers need a skilled workforce that can keep up with the changes,” explains Amy Allen, WCA vice president and the executive director of the new Academy, which will offer courses in industry-specific sectors as well as address broad-based skills needed in today’s workplace, including critical thinking, empathy training, communication, and management, among other areas. Healthcare Data Analytics begins on February 24, 2015 and will be held at 1133 Westchester Avenue, White Plains. The cost is $595 for the five-week session.

    The Pilot Course

    Designed for healthcare managers with little-to-no experience with analytics, the Academy’s pilot course will teach students about the rich clinical and business sources of ‘Big Data’ available in the healthcare industry. Students will learn the value of using data to make informed business decisions in the areas of operations management, planning, and strategic initiatives. The course came about through discussions with members of the WCA’s Hudson Valley Healthcare Consortium, who agreed that understanding healthcare data analytics is essential for all healthcare managers.

    “In healthcare, we are focused on doing the right thing for the patient,” said Jeffrey Menkes, senior vice president, system network development, Montefiore Medical Center, one of the largest healthcare employers in the region. “We need data on patients to avoid unnecessary emergency room visits and re-hospitalizations. We need to retrain our workforce as we convert in-patient resources are converted for ambulatory care. And we need a new generation of workers involved in data analytics so we can better care for patients throughout the Hudson Valley. The WCA’s Academy will be an essential resource to every healthcare employer in the region.”

    What’s different about the Academy?

    Academy courses are designed in collaboration with employers to empower workers with tools needed to succeed in the new economy—by upgrading the skills of existing employees, the unemployed, and the underemployed to meet the critical needs of healthcare providers and other businesses today.

    The Academy’s short term courses will complement those planned or already in progress at these colleges and universities. Most courses will last six weeks, a timetable that accommodates the time constraints of working adults. It also allows employees to put their new skills to work as soon as possible. At the same time, it introduces students to opportunities for continued studies at the outstanding institutes of higher education in the region.

    “The economy of today, and definitely the economy of tomorrow, is going to require a more educated workforce,” said Tim Hall, president of Mercy College. “We are enthusiastic supporters, along with the WCA’s other higher education partners, in trying to align more closely what we teach in our classrooms and what is going on in the workplace. We applaud the WCA for convening the stakeholders to talk about the training needs that employers are facing. It’s an amazing collaboration in which everyone benefits.”

    The WCA is partnering with Mercy College’s Strategic Consulting Institute to conduct interviews with WCA’s employer membership—both in and outside of the healthcare field—to identify additional training needs. Curricula will be developed by the WCA’s higher education partners, taught by experts in industry and academia, and delivered at a neutral site. The Hudson Valley Workforce Academy courses offer a certificate of completion, backed by participating academic institutions.

    Register for Healthcare Analytics

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