We may be living in a social media-driven marketplace, but personal interaction and customer experience are still critical to the success of any business, large or small. Yet customer service skills are often lacking in today’s workforce, according to Amy Allen, director of the WCA’s Hudson Valley Workforce Academy, created to address the acute gap in workforce skills and help fill 2,500+ jobs in the region. On June 24, the Academy awarded certificates to its latest crop of graduates, who completed the program’s second course, “Managing the Customer Experience.”
The sea change in Westchester County’s healthcare landscape over the past 12 months has been augmented by the notable partnerships established between NewYork-Presbyterian Healthcare System and two community hospitals here: Bronxville’s Lawrence Hospital, and Hudson Valley Hospital in Cortlandt. As Laura L. Forese, MD, MPH, president of NewYork-Presbyterian Healthcare System put it: “We’re changing the way healthcare is delivered. Our new relationships offer opportunities to bring access to our world-class services in New York to the local communities.”
Meet with top undergraduate and graduate students, and experienced alumni from 14 area colleges and universities. One location. One day!
Title sponsor: The Journal News Media Group
Event Sponsor: One Stop Employment Center of Westchester and Putnam
Early Bird Registration: $400; $250 for nonprofit organizations*
(Deadline: August 15, 2015)
For more information, visit www.recruitwestchester.org
2015 Participating Colleges & Universities
College of New Rochelle
New York Medical College
Purchase College, SUNY
St. Thomas Aquinas College
The College of Westchester
Westchester Community College
With Millennials out-priced by soaring rents in Brooklyn, and projections of one million more people moving to the metro New York area in the next decade, the pressure is on for more transit-oriented development (TOD) and updated infrastructure in Westchester County.
The healthcare IT jobs market is one of the hottest in the nation, claimed expert panelists who spoke on the “Hot Jobs in Life Sciences & Healthcare” panel, at the Westchester County Association’s Health Tech ’15 conference. They shared advice for breaking into, and developing a career, in healthcare and technology. The audience of over 200 recent graduates, current students, and professionals looking to change careers took careful notes. Just as important as a technical skill set, they emphasized, is having passion about what you do.