New Rochelle’s vision for the future is clear: to be a major player in Westchester’s and New York’s regional economy. In the past few weeks, city officials have heard dynamic new proposals for the development of its Echo Bay Waterfront, as well as announced a request for qualifications for a master developer who would take on the redesign and development of two clusters in the city’s downtown area. In his announcement, Mayor Noam Bramson called the City of New Rochelle “the next big opportunity.” WCA President Marissa Brett, agreed, noting the city’s tremendous assets…
“We are deeply disappointed that after three years of discussions and planning, Westchester County and Sustainable Playland, Inc., have abandoned their agreement to redevelop Rye Playland. While no one party is to be blamed for letting the process flounder, certainly the process is at fault...
Customer Satisfaction and Service Excellence skills are critical for employees within all industries. This proposed program will focus on building customer loyalty, the customer experience, and leadership to develop an engaged, service-oriented workforce. The goal of this curriculum is to equip participants with the skills and tools to achieve the highest levels of customer satisfaction, and consistently deliver service excellence to complement their functional skills and knowledge. This course leverages best practices and industry expertise combined with thought leadership from academic institutions.
The emphasis of this Academy course will be on helping participants exceed customer expectations through consistently providing service excellence.
Questions can be addressed to Amy Allen, Executive Director, Hudson Valley Workforce Academy firstname.lastname@example.org or 914-948-6444.
Lynn Macdonald, PhD, executive director, Pain, Neurology, & VI Next, Regeneron Pharmaceuticals, for developing genomic technologies for the treatment of human diseasesRebecca Sommi, senior vice president of operations, support, and engineering, Broadview Networks, for leading this information technology organization through one of the greatest technological shifts in history.
Andrea Soto, vice president/chief of staff to the president of MasterCard Operations and Technology, for leading a global corporate Women in Technology initiative.
In addition, the WCA will recognize two students for their the achievements and passion for science, technology, engineering, and math(STEM): Brigitte Obermeyer, a rising senior at Briarcliff High School dedicating her studies to becoming an engineer, and Lindsay Peckham, who is pursuing a degree in Cyber Security at Westchester Community College.
Join us for our networking happy hour in downtown White Plains! No need to RSVP, just show up for a night of great conversations and informal networking with other area young professionals. Learn about new companies, research different industries, and make new contacts!