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As our BLUEPRINT effort focus on developing Westchester’s New Economy, many new kinds of jobs are emerging. Problem is, there aren’t enough skilled workers to fill them. So, we're retraining the workforce, both through...
We may be living in a social media-driven marketplace, but personal interaction and customer experience are still critical to the success of any business, large or small. Yet customer service skills are often lacking in today’s workforce, according to Amy Allen, director of the WCA’s Hudson Valley Workforce Academy, created to address the acute gap in workforce skills and help fill 2,500+ jobs in the region. On June 24, the Academy awarded certificates to its latest crop of graduates, who completed the program’s second course, “Managing the Customer Experience.”
As Westchester’s health tech and biotech hub continues to grow, the Westchester County Association is turning its focus on making sure it has the educated workforce high tech, scientific industries require. To that end, Marissa Brett, president of the Westchester County Association, announced today that the WCA has begun a feasibility study to determine the viability of attracting an engineering school to the County.